- Ecommerce Marketing, CRM and Customer Support
Offer frictionless customer service with ShipBob and Simplr. Simplr is the entrepreneur’s customer service solution. It offers High-quality, US-based, 24/7 customer support designed exclusively for ecommerce businesses (and their budgets).
Scale up and down
Simplr offers a “pay for what you use” model, giving businesses the flexibility to scale up during seasonal peaks and product launches or scale down when things get quieter.
Affordable
Simplr charges $2.25 per resolution, 40% less than the cost of hiring an in-house customer service representative.
Compatible
Simplr provides easy integrations with the most common ecommerce, billing and shipping platforms.
US-based
Our network of on-demand specialists are U.S.-based and supported by Simplr’s cutting edge machine learning to help them deliver an experience unique to your company’s brand and voice.
Easy to start
We can onboard in a matter of hours, as opposed to weeks, and jump in to solve your customer support problems fast and effectively (including technical support).
Profitable
Simplr’s 24/7 specialists can offer pre-sales support to your after-hours customers who are on the verge of a purchase