- Ecommerce Marketing, CRM and Customer Support
Outsource your customer service for as little as $6 an hour. TalentPop helps fast growing e-commerce businesses manage their customer service by connecting brands with dependable, trustworthy talent for as low as $6 an hour.
As a Los Angeles based customer service management agency, our goal is to turn your customer service from a cost center to a profit generator.
Expertly Trained Virtual Assistants
We Do The Heavy Lifting
TalentPop takes on all of the heavy lifting when it comes to recruiting, training, and onboarding your virtual customer service team. On top of that, we also build out a full Standard Operating Procedure that your team can utilize when handling incoming enquiries.
Affordable
TalentPop offers support for as little as $6/Hour, which is less than one third of the cost of hiring an in-house customer service representative.
Scale Up & Down
There’s no long term contracts when working with TalentPop so you have the freedom to remain flexible if you need to scale up during seasonal peaks and product launches or scale down when things get quieter.
2-3 Weeks To Go Live
We get you up and running FAST in just 2-3 weeks. This time-frame includes a customized recruitment process, training, and on-boarding your agent.
Only The Best Talent
TalentPop Goes through a 5 phase recruitment process to bring on the perfect agent. This consists of a written test, oral test, customer service test and 2 live video interviews. From there we send you over the top candidates, and allow you to make the final selection of your agent!
Compatible
TalentPop integrates directly into your existing customer service management platform. Wheather you’re on Gorgias, Zendesk, Re:Amaze or anything else, we’ve got your back!
"From communication to onboarding to getting the work done, this whole experience has been fantastic. I highly recommend Talentpop to anyone looking to outsource tedious admin e-commerce tasks."